Terms & Privacy

These Terms of Use (together with the documents referred to in it) (“Terms”) explain how you may use our website www.canvas-events.co.uk (“Website”). Use of the Website includes accessing, browsing, posting, linking to or registering to use our site. Please read these Terms carefully before you start to use the Website. Access to and use of the Website constitutes your acceptance of these Terms and your agreement to comply with them. If you do not agree with, or do not accept, any of these Terms, you should stop using the Website immediately. We reserve the right to amend these Terms from time to time. Therefore, please check these Terms from time to time, since any changes will apply from and including your first use of the Website following any such change.

Information about us

The Website is operated by Canvas Events Limited, incorporated in England and Wales under company number 07590925 and having its registered office address at 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE (whom we refer to as “we” and related terms such as “our” and “us” ).

Using the Website

• The Website is for your personal use only.
• Nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to modify, adjust, circumvent or delete any notices contained on the Website (including any intellectual property notices) and in particular any digital rights or other security technology embedded or contained within the Website.
• You agree not to reverse engineer or decompile any parts of the Website.
• We may prevent or suspend your access to the Website if you do not comply with any part of these Terms or otherwise at our sole discretion.

Ownership, use and intellectual property rights

The Website and all intellectual property rights in it including any content (including but not limited to text, photographs, graphics and software), are owned by us, our licensors or both (as applicable). “Intellectual property rights” means rights such as copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, among other things, that we remain owners of them and are free to use them as we see fit.

Trade marks: “Canvas” and “Canvas Events” are our trademarks. Other trade marks and trade names may also be used on this Website. Your use of any trade marks on the Website is strictly prohibited unless you have our prior written permission.

Accuracy of information and availability of the Website

• While we try to make sure that the Website is accurate and up-to-date, we cannot promise that it will be so. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose.
• While we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times and we do not guarantee the uninterrupted use by you of the Website.

Venue listings

• Canvas is here as a window for you to look through to find a suitable venue. We facilitate putting you in touch with venues but we do not receive a commission for this. We are paid a monthly fee by each venue, which helps us to run the Website and keep out of the arrangements between you and the venue. Accordingly, a venue listing on our website does not imply any endorsement by us of that venue.
• We cannot guarantee the accuracy of venue listings since each venue listed on our Website controls the content of that listing. However, all venues using our Website are required to comply with our strict usage rules. If you have a concern about any content on a venue’s listing, please let us know by contacting us via https://www.canvas-events.co.uk/contact/.

Health and safety

• Your experiences of using the Website are very important to us, and we stay alert for any suspicious activities by venue accounts on our Website. However, since we are not involved in the arrangements between you and the venue, it is your responsibility to ensure that you are satisfied with the venue’s suitability for you. As with using any listing service, when liaising with venues it is important to exercise caution and to be wary of any suspicious behaviour. For example, you should be concerned if a venue is asking for a disproportionately large cash deposit up front. If you have a concern about any venue, please let us know by contacting us via https://www.canvas-events.co.uk/contact/.
• We do not have control or involvement over any events that you organise with a venue. Accordingly we are not responsible or liable for any loss, damage or harm that arises in relation to or connection with any event (or non-performance of it), or any dissatisfaction in respect of it, and if you organise an event and/or make payments to a venue, you do so at your own risk.

Privacy

• We process information about you in accordance with our Privacy Policy . By using the Website, you consent to such processing and you warrant that all data provided by you is accurate and that, if it changes, you will tell us promptly.
• The Website uses cookies. For more information on which cookies we use and how we use them, please see our Cookies Policy.

Hyperlinks and third-party websites

The Website may contain hyperlinks or references to third-party websites. Any such hyperlinks or references are provided for your convenience only. We have no control over third-party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and/or reference to any third-party website does not mean that we endorse that third party's website, products or services. Your use of a third-party website may be governed by the terms of that third-party website.

Viruses

• We do not guarantee that our Website will be secure or free from bugs or viruses.
• You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus-protection software.
• You must not misuse our Website or knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website in any way, including via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Limitation on our liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

The Website is for your personal use only and we shall not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

You use the service and the information and material on the Website at your own risk. We shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of, or inability to use, the Website or content or from any action taken, or omitted to be taken, as a result of using the Website or its content.

Applicable law

These Terms are governed by and construed in accordance with English law. By accessing the Website you agree to accept the exclusive jurisdiction of the English Courts in relation to any dispute that may arise in connection with these Terms or your use of the Website.

This cookies policy (“Policy”) describes the cookies we use and the purposes for which we use such cookies when you use our website www.canvas-events.co.uk (“Website”).

By using the Website, you consent to the cookies described below being deposited on your device for the purposes set out in this Policy.

Information about us

The Website is operated by Canvas Events Limited, incorporated in England and Wales under company number 07590925 and having its registered office address at Horley Green House, Horley Green Road, Claremount, Halifax, West Yorkshire, HX3 6AS (whom we refer to as “we” and related terms such as “our” and “us” ).

What are cookies and how do we use them

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Website. We use cookies on the Website to:

• recognise you when you use the Website;
• enable you to create lists of venues, and manage your venue enquiries, using the My Wishlist section of our Website;
• obtain information about your preferences, online movements and use of the internet;
• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitors’ and customers’ requirements and interests;
• target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests;
• make your online experience more efficient and enjoyable.

In certain circumstances we may collect personal information about you, as we explain in our Privacy Policy.

In most cases we will need your consent in order to use cookies on our Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

Consent to cookies

If you visit our Website when your browser is set to accept cookies (or otherwise indicate your consent), we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third party cookies

We work with third party suppliers who may also set cookies on the Website, for example Facebook, Twitter and Instagram. These third party suppliers are responsible for the cookies they set. If you want further information please go to the website for the relevant third party.

Google Analytics

This web analytics service provided by Google Inc helps us to analyse how users use our Website. It counts the number of visitors and tells us about their behaviour overall, such as typical length of stay on our site or the average number of pages a user views.

This information generated by the cookie about your use of our Website will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of our Website, compiling reports on website activity and providing other services relating to website activity.

We use the information to improve our Website and generally enhance your experience.

For more information about Google Analytics, please visit:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

You can prevent Google Analytics from tracking your browsing by downloading and installing the Google Analytics Opt-Out browser add-on which is available from the following address:

https://tools.google.com/dlpage/gaoptout?hl=en

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our Website. For further information about cookies and how to disable them you may wish to view the UK Information Commissioner’s guide:

https://ico.org.uk/for-the-public/online/cookies/

We take your privacy very seriously. Please read this privacy statement (“Policy”) carefully as it contains important information about how your personal information will be used in relation to our website www.canvas-events.co.uk (“Website”) and related services (“Services”) .

Consent

By using our Website and/or Services you consent to the statements made in this Policy.

About us

For the purposes of data protection legislation, the “controller” is Canvas Events Limited incorporated in England and Wales under company number 07590925 and having its registered office address at 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE (whom we refer to as “we” and related terms such as “our” and “us”). We are responsible for, and control the processing of, your personal data.

If you would like to contact us in relation to this Policy please do so via https://www.canvas-events.co.uk/contact/.

Information we collect from you

When you use our Website or Services, we may collect certain personal information from you including:

• your contact details (such as your name, email address and contact number);
• details about you and events you are organising (for example, when you use our Website to submit queries to venues);
• phone recordings, which we normally keep for 30 days (your phone call to a venue is recorded for training and quality purposes).

Information about you received from venues

We may receive personal information about you from venues that you contact via our Website. We will process any such information in accordance with this Policy and applicable data protection laws.

Purposes and legal bases of processing

Those to whom we may provide your personal information

We may provide your personal information to the following recipients for the purposes set out in this Policy:

• venues that you contact via our Website;
• other companies within our group;
• our employees, consultants, agents and service providers;
• law enforcement agencies in connection with any investigation to help prevent unlawful activity.

In addition, our Website enables you to share venues on social media platforms, for example Facebook, Twitter and Instagram.

Information transfers

While we are based in the UK, we may transfer your personal information to a location (for example to a secure online server) outside the European Economic Area, where we consider it necessary or desirable for the purposes set out in this Policy. In such cases, to safeguard your privacy rights, transfers will be made to recipients to which a European Commission adequacy decision applies (this is a decision from the Commission confirming that adequate safeguards are in place for the protection of personal data), or they will be carried out under the standard contractual clauses for controller-to-processor transfers approved by the Commission on 5 February 2010 (Commission Decision C(2010)593), a copy of which is available to view on the Commission’s website (http://eur-lex.europa.eu/).

Data retention period

We carefully consider the personal data that we store, and we will not keep your information in a form which identifies you for longer than is necessary for the purposes set out in this Policy. You also have the rights referred to in clause 10 relating to your personal information that we process.

Marketing

We may store your contact details, and carry out marketing profiling activities, for direct marketing purposes. Where you have given your consent, or where we are otherwise permitted to do so, we may contact you about our products or services that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by sending an email to [email protected].

Your information rights

We draw your attention to your following rights under data protection law: (i) the right to request a copy of the information that we hold about you and supplementary details about that information; (ii) the right to have inaccurate personal data that we process about you rectified, (iii) the right (in certain circumstances) to have personal data that we process about you blocked, erased or destroyed; (iv) the right to object to the processing of your personal information in the ways described in clauses 5.1(Processing based on your consent), and 5.2 and 9(Marketing); and (v) on or after 25 May 2018, the right to request a copy your personal data that you have provided to us, in a machine-readable format, in order for you to transmit such data to another organisation. Further information about your information rights is available on the Information Commissioner’s website: https://ico.org.uk/.

How to contact us

We welcome your feedback and questions. If you would like to contact us in relation to this Policy please contact us via https://www.canvas-events.co.uk/contact.

UK information regulator

If you have a concern about the way we handle your personal data you have a right to raise this concern with the UK information regulator, the Information Commissioner: https://ico.org.uk/.